What's new...?
Welcome to the brand new Customer Support section of our website!
By the click of a mouse you can now access information about all of our services, to assist you in becoming a Landmark practice.
We have links to all our Weekly Insights, product updates, and Bob Edwards' recent Twitter posts. We have a FAQ's section which we will continue to grow, and a meet the team section where you can see who is supporting your business.
If you have any feedback about this new section we would be really pleased to hear it, this area has been designed to help you so we would like to hear how it's working! Check back here regularly to see up-to-date changes.
Our commitment to you
Landmark's products and services have been created with a clear goal, to support firms achieving excellence in clients' services.
We are not a company that sells you a service and walks away; we are a small team of dedicated professionals with a wealth of experience in accountancy, digital marketing and supporting business needs.
Unlike many companies that sell to the profession, we not only provide you with tools and services to develop your practice, we are also fully committed to supporting ongoing use of our products to make a real difference to the growth of fees and practice profitability.
Meet the team
If you would like to see who you are dealing with, or our contact details, please follow this link.
FAQs
I have a query with my invoice, who do I contact?
Please email Linda on linda@landmarkpd.co.uk detailing the invoice number and your query.
I have forgotten my password, what do I do?
Please email Fiona on fiona@landmarkpd.co.uk and a new password will be sent to you.
I have forgotten my log in details, what do I do?
Please email Fiona on fiona@landmarkpd.co.uk and we will send you a reminder.
How do I get a copy invoice?
Please email Linda on linda@landmarkpd.co.uk.
How do I sign up to follow Bob Edwards on Twitter and get instant updates?
Go to BobEdwardsFCCA, follow the step by step instructions to set up a Twitter account (if you don't have one) and to follow Bob Edwards.
My bank details have changed, who do I contact to set up a new Direct Debit?
Please email Linda on linda@landmarkpd.co.uk.
Where can I get a back issue for Weekly Insight?
See the Weekly Insight log or alternatively for a copy delivered to your inbox please email Fiona on fiona@landmarkpd.co.uk.
Where do I find a product update for a service I am subscribed to?
Go to Product Updates for all recent updates that have been sent out.
Sign up to Bob Edwards’ Weekly Insight